ICT Health


ICT Health
One of the leading, integrated clinical-technology companies operating across India, Middle-East, Africa and the Americas, ICT Health is in the business of reinventing technology by conferring the power to do more with less.

Every solution designed at ICT Health is aimed at creating a differentiating factor to the customers in terms of the quality of service and engaged patient experience.

ICT Health is the preferred choice of dynamic care delivery organizations, looking to empower their care practices & operations with smarter technology accelerators that directly result in improved outcomes.
100+ care delivery centers across India, Middle East & Africa utilize our technology and services to improve specific key performance indicators relevant to their care operations.


  • ● Recipient of Frost and Sullivan Award – UAE Healthcare IT Company of the year 2017 | Enabling Healthcare Technology (South Asia & Middle East) 2013.
  • ● Awarded ‘Arab Strategic Web Award’ in 2016 for Ministry of Health, Sultanate of Oman by Pan Arab Excellence
  • ● Recognized by Silicon India as the ‘Company of the year’– 2014

ICT Health’s HINAI is an enterprise-class next-gen platform designed for the cloud. It incorporates all the current interoperability, privacy and security guidelines and is a world class systems integrator that provides a holistic view over the continuum of care.

HINAI has been adapted to various functions across healthcare industry.

Electronic Health Records: HINAI EHR’s single page architecture brings together all aspects of care into a single customizable window which helps improve patient care through better clinical support, care coordination and patient engagement.

Medical Image Management Solutions for Radiology: HINAI ImageNET brings patients, providers and diagnostic centers on a collaborative platform allowing access to images anywhere and anytime ensuring quick turnaround, thereby transforming care interventions and thus lowering the cost.

Laboratory Information Systems: HINAI Lab automates and streamlines the complete workflow and procedures and updates them to the EMR. It provides delta checks and automatic verification of test results based on predefined limits. It can also be configured for telepathology applications.

Patient Administration: HINAI PAS leverages the mainstream CRM and ICT technologies to enable organizations achieve a high level of patient satisfaction, thus creating a sustainable competitive advantage. It automates the patient administrative processes and workflows to achieve optimal resource utilization and higher efficiencies by eliminating redundancy and duplication of work.

Hospital Information and Management Systems: Through the HINAI Web platform, ICT Health provides a comprehensive Health Information and Management System which has been exclusively designed to manage the business needs of modern healthcare enterprises.

Pharmacy: HINAI Medics address the complex needs of the modern hospital pharmacy and enable users to achieve the benefits of a fully integrated and automated workflow including prescription, dispensing, review, and refilling, along with the effective monitoring of drug therapy.

Revenue Cycle Management: HINAI RCM is a fully integrated billing module that provides a complete end-to-end revenue cycle management. From patient authorization checking to managing claims, they offer a wealth of technology tools that enhances the capability to access medical billing and financial reporting to streamline the entire operations.

EZR.care: EZR is focused on leveraging digital health communities to empower collaboration and e-commerce. The bigger idea is to take healthcare beyond the hospital boundaries and build an ecosystem to make care easier.

HINAI at a glance

  • ● HINAI solution manages more than 6000 beds across 50+ facilities on a single instance.
  • ● HINAI system facilitates more than 5 million patient encounters annually.
  • ● HINAI Web is certified as a Complete EHR as per ONC 2014 standards with a usability score of 8.5/10
  • ● Nearly 400,000,000 medical images are made available for reporting on HINAI ImageNet.

ICT Health named
2017 UAE Healthcare IT Service Provider of the Year
at the 2017 Frost & Sullivan Middle East Best Practices Awards

Established in